Contra Costa Behavioral Health Redesigning the First Visit Rapid Improvement Event
September 14, 2018
During the week of September 10 - 14, 2018, Health Services held a Rapid Improvement Event (RIE) focused on redesigning the first visit for individuals referred to the East County Adult Mental Health Clinic. During the week, teams focused on developing a timely intake, providing a value-added first visit with clinicians and creating a more welcoming clinic environment.
For more information please contact Noelia Gutierrez at Noelia.Gutierrez@hsd.cccounty.us,
or call 925-316-9709
You may download this video in MP4 format.