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Contra Costa County
 Ambulance Providers


Contra Costa EMS permits emergency and non-emergency (including critical care) ambulance providers that operate in unincorporated areas of Contra Costa County or within the cities that have adopted the Contra Costa County Ambulance Ordinance Code. All ambulance providers that originate transport in those areas of the County or in the cities that have adopted the Ordinance are required to have a valid Contra Costa County ambulance permit and vehicle inspection decal.

Ambulance permit renewals are required to be submitted to the EMS Agency at least 60 days prior to the permit expiration to assure no disruption in the provider's ambulance operations.

Please use the tabs below to learn more about ambulance providers in Contra Costa County and how to obtain or renew a permit.


Emergency
Non-Emergency
Air Ambulance
Provider Meetings
FAQ
Documents

  • Emergency Ground Ambulance Providers

    Contra Costa County Fire through American Medical Response, West, Inc.

    4005 Port Chicago Hwy, Suite 250
    Concord, CA 94520
    925-941-3300

    Moraga-Orinda Fire

    33 Orinda Way
    Orinda, CA 94563-4556
    925-258-4599

    San Ramon Valley Fire

    1500 Bollinger Canyon Road
    San Ramon, CA 94583
    925-838-6600

  • Non-Emergency Inter-Facility Transport

    American Medical Response
    2400 Bisso Lane, Ste. A
    Concord, CA 94520
    925-602-1300
    Ambulance Permit expires October 31, 2024

    Bay Medic Ambulance
    959 Detroit Ave.,
    Concord, CA 94518
    925-689-9000
    Ambulance Permit expires September 30, 2023

    Eagle Ambulance
    3251 Franklin Canyon Rd 2nd Floor
    Rodeo, CA 94572
    800-304-6985
    info@eagle-ambulance.com
    eagle-ambulance.com
    Ambulance Permit expires October 31, 2023

    Falcon Critical Care Transport
    3508 San Pablo Dam Road
    El Sobrante, CA 94803
    510-223-1171
    Ambulance Permit expires March 31, 2023

    NorCal Ambulance
    3025 Independence Drive, Suite H
    Livermore, CA 94551
    925-452-8300
    Ambulance Permit expires September 30, 2024

    ProTransport-1
    720 Portal Street
    Cotati, CA 94931
    800-650-4003
    Ambulance Permit expires August 31, 2024

    Royal Ambulance
    14472 Wicks Blvd
    San Leandro, CA 94577
    510-568-6161
    EMT, CCT
    Ambulance Permit expires June 30, 2022

  • Air Ambulance Transport

    REACH/ConAir

    5005 Marsh Dr.
    Concord, CA 94520
    925-691-2099 (Joseph Drago, Program Director)

  • Ambulance Provider Meetings

    Please contact the EMS office to join our Provider meeting and for upcoming meeting dates.

  • Ambulance Permit Process
    Frequently Asked Questions

    • Why do I need a permit to operate an ambulance in Contra Costa County?
      • Permits are required per the Contra Costa County Ambulance Ordinance. The ordinance was established to protect the public and to ensure there are adequate emergency and non-emergency ambulance services within the County. This ordinance requires all ambulance providers to go through a permitting process with the County.
    • How do I apply for a non-emergency ambulance permit in Contra Costa County?
    • What happens after I submit an application?
      • Applications are reviewed by EMS Staff for completeness and eligibility. During the process, applicants may be asked to submit additional information to meet the eligibility requirements.
    • How long does the permit process take?
      • All ambulance permit applications are to be submitted at least 60 days prior to expiration. It takes between 30-45 days for the EMS Agency to complete the ambulance permit review and verification process. Initial or renewal applications that are not complete or are submitted late may result in a disruption of the provider's ambulance operations. Ambulance providers are strongly encouraged to submit complete applications to avoid delays in permit approvals and renewals.
    • Do gurney and wheelchair van services need to apply for a non-emergency ambulance permit?
      • Gurney and wheelchair van services are not required to complete an application for a Non-Emergency Ambulance Permit at this time.
    • How do I apply for a an emergency ambulance permit in Contra Costa County?
      • Ambulance providers interested in obtaining a permit to operate non-emergency ambulance services in Contra Costa County will need to submit an Application for Emergency Ambulance Permit to Contra Costa County Emergency Medical Services. Applicants should use the Emergency Ambulance Permit Application Checklist to ensure that they submit a complete application. A blank Vehicle Inventory and Employee Listing is available to help applicants submit information in the needed format.
    • Where do I find the fees for the ambulance permitting and authorization?
      • Ambulance provider permit and authorization fees are listed in the EMS fee Schedule (Policy 1010). EMS fees are updated annually and new fees go into effect July 1st of each calendar year.

  • Documents