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Access Services


The 24-hour Behavioral Health Access Line is an easy-to-use resource for mental health and substance use services. Call toll-free 1-888-678-7277 for:

  • New COVID-19 Tele-Health Video Appointments - Client Instructions Using Zoom
  • Questions about mental health services and supportive recovery resources for substance use disorders.
  • Assistance finding services.
  • Insurance questions and referrals to low-cost and sliding scale services if uninsured.
  • Be prepared to answer questions on your needs and provide your Medi-Cal or other insurance information.
  • Language interpretation services are available. Call during business hours (8 a.m. to 5 p.m.) weekdays for quickest service.
  • For Presumptive Transfers for foster and probation youth from other counties to Contra Costa, please contact AB1299@cchealth.org or call the Access Line 1-888-678-7277 for after-hours coverage and urgent matters.

Other 24-hour lines:

  • Crisis and Suicide
    Hotline: 1-800-833-2900
    211.org: dial 211
    Free national hotline for referrals to social services
    Psychiatric Urgent & Emergency Care

Psychiatric Emergency Services
2500 Alhambra Ave, Martinez, CA 94553
925-646-2800

Service Directory